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What are the Biggest Challenges for a Property Manager?

June 4, 2024

Owning rental property has many advantages including a steady income stream and certain tax benefits. But like any investment, there are risks and challenges. Landlords who decide to manage the property themselves soon find out how many decisions are involved and how much time and energy it takes. The alternative is to hire someone to take on the task. 


The challenges for a property manager are the same as for an individual owner, with one big difference: Professional property management companies have experience and resources at their fingertips that a single landlord may not.


Knowing the challenges you’re up against when managing rentals is helpful in deciding whether or not to outsource the work. And learning how a property manager deals with those challenges is invaluable in choosing a management company—or switching to a new one.

Top 8 Things that Keep DIY Landlords Up at Night

Dealing with rental units and the people who live in them involves a special set of skills. Here are eight main challenges of day-to-day operations: 


1. Finding and keeping good tenants

Finding a renter won't take much marketing know-how if a property has a desirable location, fair price, and good amenities. It is considerably more work if there is a lot of competition, especially if other properties are nicer or less expensive. 

Once you attract potential candidates, there is the need to screen them for criminal backgrounds and financial fitness. Then, owners need to keep them happy once they move in. Ideally, landlords find great renters who renew their leases for years to come, but that can be easier said than done.


2. Keeping the Property Well-Maintained

Owning any property—whether one’s own home or a rental—means having a constant to-do list of cleaning, landscaping, repairing things that break, and making both major and minor upgrades. 

Letting the grass grow, ignoring leaky plumbing, not replacing worn-out carpets or cracked windows, and keeping broken appliances are all recipes for disaster. Not only are tenants bound to get fed up and move out, but the property’s value will plummet too. 


3. Responding to Emergencies

While many maintenance and repair projects can be scheduled, some end up happening at inconvenient times. A broken pipe under a sink, a failing furnace, or malfunctioning smoke and carbon monoxide detectors need to be dealt with immediately. Broken pipes can cause extensive damage, like rotting floors and ruining carpeting. But losing heat in the middle of winter or faulty alarms can put tenants at risk. 

Landlords must be able to respond to emergencies 24/7 for the well-being of their tenants. This can be quite difficult for a DIY owner, especially if they have a full-time job or don’t live nearby.


4. Rising Costs

Expenses like property taxes, insurance, supplies, and labor are constantly going up, eating away at profit margins. Landlords need to find a way to keep their spending in check on things they can control, without neglecting what needs to be done. 

property manager checking his daily tasks

5. Difficult Tenants

Dealing with renters can be uncomfortable for some landlords, whether the issue is late rent payments, illegal activity, or unauthorized roommates. It’s not a job for someone who avoids confrontation. 

Owners must not be afraid to have difficult conversations when necessary, and when to take things further—like contacting the police or initiating the eviction process. 


6. Keeping up with regulations

State, local, and federal legislation can change at any time. Landlords may be doing something that is suddenly non-compliant or a section of their lease agreements may not be aligned with new laws. They must be very careful that their actions follow fair housing policies that spell out both the landlord’s and tenant’s rights and responsibilities. Mistakes can lead to costly fines or land an owner in court.


7. Maintaining ROI

Owning rental property is a business, and it needs to remain profitable. This means pricing rent appropriately, cutting costs when possible, and being intentional about investing in upgrades that will keep their asset’s value. 

Landlords need to consider the ROI—return on investment—of every dollar they spend. For example, replacing old appliances with energy-efficient ones requires a big cash outlay. But the result will be lower utility costs and an improvement that may even justify a rent increase.


8. Demands on Time and Energy

A landlord’s skills, the number and proximity of their rental properties, and even their age will all play a role in how difficult self-management will be. They may be concerned about keeping up with all of the chores. It might be impossible to take a vacation and they may be missing out on quality time with friends and family. 



Taking care of rental units is hard, time-consuming work. When it becomes too much, it’s time to consider handing over all of these challenges to a property manager.

Challenges For a Property Manager? They’ve Got them Covered

The challenges for a property manager are no different than they are for an individual landlord. But an owner likely has family obligations and possibly another job to worry about too. A property management company devotes 100% of its time and energy to dealing with these things. 


Here are some ways property managers face the challenges, so owners don’t have to:

  • They put strong marketing skills to work, knowing where and how to advertise and attract the most promising tenants
  • Property managers have approval procedures and access to all of the appropriate screening services and databases to do background checks.
  • A property management company either has qualified staff to handle maintenance issues or a network of reliable service vendors with the right skills to call upon as needed. They can take the midnight emergency calls and address concerns immediately so you don’t have to. 
  • Because they handle multiple rental properties, property managers can often save money by taking advantage of special pricing and contract terms with vendors that may not be available to individuals.
  • Professional managers excel at tenant relations, knowing how to collect rent, enforce rules, and carry out evictions if necessary.
  • They stay on top of the latest laws and requirements, avoiding fines and lawsuits for property owners.
  • Management companies provide accounting reports so landlords know the state of their financial investment. 


Professional Property Management Pays For Itself

It is not uncommon for a landlord to resist hiring a professional manager due to the cost. But just as owners must examine the ROI of any other expense, knowing you no longer have to face the day-to-day challenges on your own will pay for itself in peace of mind. 


At Select Leasing & Management, our sole focus is to lessen your burden as a landlord. Fewer sleepless nights, more free time, and knowing your investment is in good hands—that’s our goal for you. Contact us today to learn how putting a professional in charge will actually help your bottom line


Cover photo by nortonrsx by Canva.com

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As a Landlord, you can’t just “trust your gut” when it comes to letting a new tenant move into a rental unit. Some type of tenant background check is necessary to ensure the person is who they say they are, can pay rent, and won’t cause trouble or property damage. While there is no guarantee that someone will be a good renter or a bad one, a thorough screening process can help improve the odds. It’s also helpful to dig a little deeper than the usual questions for things landlords frequently forget, or that might be missed in a background check. The Importance of Tenant Screening Owning rental property is a business, and profits depend on collecting rent, minimizing expenses, and maintaining the investment’s value. Simply put, finding good tenants with tenant background checks is a wise business decision. Saying “yes” to the wrong person can cause property owners a lot of problems, like: Unstable finances due to unpaid or chronically late rent Increased maintenance, repair, and cleaning if tenants mistreat the property Losing good tenants driven out by a neighbor’s disruption Safety concerns and potential premises liability due to criminal behavior Legal fees if eviction proceedings are necessary The consequences of not doing background checks are far worse than the time and money it takes to do them in the first place. Ground Rules for a Tenant Background Check The U.S. Department of Housing and Urban Development’s Fair Housing Act makes it illegal to turn down applicants for the following: Race Color National Origin Religion Sex (including gender identity and sexual orientation) Familial Status Disability Not only is it against the law to even ask about these factors, but they have nothing to do with whether someone will be a good or bad tenant . Far more important information can be learned from a credit check, a criminal background check, and an application that asks for meaningful information about the applicant’s rental history. Landlords are within their rights to ask for the following: Employment and salary history Current income Social security number Driver’s license number Past evictions Credit history and bankruptcies Arrests, convictions, and inclusion on the sex offender list References Nothing prevents a person from lying about something on this list, but the information will be included in formal screenings. Inconsistencies in what’s written on the application and what comes to light with a background check are enough to justify turning down the application.  Landlords must get written consent to do tenant background checks for both criminal history and credit scores. An applicant’s refusal to give permission is itself a red flag that the person may have something to hide. Property owners are allowed to make background checks a requirement to consider an application . Things Landlords Frequently Forget to Ask During Screening Along with the standard background information listed above, there are some other things landlords can look into that can be helpful in making a rental decision. These topics can be added to the application so the answers are in writing. As long as all applicants are asked the same questions, they are not discriminatory. 1. What are the names of all occupants? There are several reasons why knowing exactly who will be living in the rental unit is important. Ideally, all adults should be included in the lease. This way, roommates, partners, and adult children can all be screened for criminal histories and red-flag behavior. It might seem trivial, but a follow-up question asking how many vehicles will be on the premises could be relevant if parking space is limited. Some leases include occupancy limits , either due to local laws or the landlord’s preference. This is another reason to ask for the names of both full-time and part-time occupants. Perhaps a tenant is the only full-time resident but has custody of several children on weekends or for the summer. Renting to them could violate the lease or Missouri housing standards . 2. Have you ever broken a lease or been asked to move? Evictions are usually a last resort, so the standard question about past evictions may not give a landlord enough information. Asking these questions instead can be revealing. A past landlord may have given warnings and threatened to evict someone, but the tenant moved before they had to follow through. Likewise, a tenant may have stopped paying rent and left before their lease expired. Either situation is a red flag. These questions can open a discussion to see if there is a reasonable explanation. 3. What is the status of prior arrests or convictions? Everyone deserves a place to live, including those with a criminal past. Past arrests or convictions might come up for people who otherwise might be great tenants. What’s often missed in a background check is how their case was resolved or their current status. Probing into the nature and seriousness of the crime and how long ago it occurred can tell a lot. Was it a misdemeanor or a felony? Is the case resolved or has it not yet gone to trial? Can a parole officer vouch for you if they were incarcerated? Are you in rehab or otherwise working toward rehabilitation? Are you in the National Sex Offender Registry? Remember, people can be arrested for many things but are innocent until proven guilty. And even if found guilty, they may have paid their debt to society. Unless you choose to adopt a zero-tolerance policy (which is perfectly acceptable), having these conversations is helpful. Consider, too, that an applicant who is open about their past and tells you what you will learn from a background check, may be worth a second look.
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