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When property owners hire someone to manage their rental properties, it’s often because they do not want to do the marketing, maintenance, or rent collection themselves. While those are obviously important services, for some, being able to hand off a lot of the inquiries and one-on-one interaction with renters is just as valuable.
With property management handling leasing contracts and fielding tenants’ questions, landlords can rest assured that their properties are run exactly how they want them to be.
The lease is a legal document and there’s a lot to understand about the rights and responsibilities of both owners and renters. It can be easy for an inexperienced landlord to make a misstep that lands them in legal trouble.
Property managers deal with lease agreements all the time and keep up to date on the latest laws regarding fair housing and tenants’ rights. Not only do they understand
what should be included in a lease to protect the landlord’s interest, they know what to do when someone breaks the rules. Having a management company take on the unpleasant process of
terminating a lease or beginning
eviction proceedings can be a huge weight off a landlord’s shoulders.
In addition to questions about the lease, prospective tenants usually want a lot of information when deciding where to live, and the questions don’t stop once they move in. A great advantage of hiring a property management company is that it is their job to have the answers.
Property owners should take some time to consider how they want their properties handled. This includes their stance on subjective topics, such as whether or not to allow subleasing or pets. Once they decide on their preferred way to run their property, their property management company can answer questions confidently, knowing they comply with the property owner’s wishes.
It’s important to find a manager that anticipates likely questions and makes sure the information is spelled out in the lease. They must also be good at communicating the information in a clear and concise manner with renters. This avoids misunderstandings and helps develop a good landlord-tenant relationship.
Tenant inquiries typically fall into seven categories. We’ve listed the ones we hear most often:
These questions cover a wide range of topics that tenants may ask before and during their tenancy. If they receive vague or contradictory answers—or no answer at all, it will reflect badly on the property and the landlord. This can turn prospective renters away or cause a current tenant to consider moving out.
The last thing a landlord wants is constant phone calls or tenants who are misinformed. When searching for a property manager, look for one who can anticipate and handle inquiries in a way that aligns with how you want your property to run.
Select Leasing & Management has experience with just about every scenario that can happen with a rental property. Our knowledge and ability to craft effective leases and respond to questions will give you peace of mind that your tenants have the comprehensive assistance and support they deserve. Contact us today to learn how we can help.
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