
In a perfect world, a property management company would provide exceptional service indefinitely. Sometimes, however, rental property owners might consider switching. Handing over control to a new manager takes some planning and effort on the landlord's part. It should not be done on a whim. Knowing why, how, and when to make a switch can help an owner recognize whether or not it is worth the hassle.
If there are problems with a management company, the landlord should take the time to discuss them with the property manager before making any decisions. If things don’t improve, it is often clear that a change is necessary. Other times, the choice is not so obvious. Here are some red flags that lead sway landlords:
Once the decision has been made to switch management companies, there are some things owners need to do to prepare.
It is time to switch management companies when the pros of doing so outweigh the cons. On a more practical note, an owner can be strategic about the actual transition.
First, both parties will need to abide by the contract. It may require a specific number of weeks’ or months’ notice.
It is also important to find out how quickly the new company will be ready to take control of the property. Ideally this should be determined before giving notice to the old company so there is no lapse in services for the tenants.
If the owner can choose the time to terminate the contract, immediately after a rent cycle is a good time. Right after the grace period for rent payments passes, it can be assumed that there is no unpaid rent to complicate the transfer of money and accounting records.
Whether picking a property management for the first time, or switching to a new one, there are some things that rental owners can do to find and keep one that will work well for them. After all, avoiding problems in the first place can maintain stability for the owner and the tenants.
Owners must check in on their property and their property managers on a regular basis. The best property management companies work and communicate in such a way that the landlord is always kept apprised of the situation. Still, periodic check-ins either in person or by phone are never a bad idea.
It is also essential to address issues as they come up. An unexpected charge, the loss of a long-time renter, or the need for an eviction are all examples of things that warrant a conversation with the property manager. Allowing the management company a chance to explain or to correct things they are doing wrong might resolve things. It might even avoid the need to switch companies at all.
Owners hire someone to manage their rental units so they can eliminate the day-to-day work while protecting their investment. While the goal is to find a company that can provide the best possible service for the long term, there are times when it makes sense to switch.
The transition can be challenging and should be well thought out. But it is often worth it when it means a better managed property and peace of mind.
Cover image by Monkey Business by Canva.com