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What Makes Someone a Good Tenant? What Landlords and Tenants Both Need to Know

September 7, 2021
What Makes Someone a Good Tenant? What Landlords and Tenants Both Need to Know
It’s obvious why landlords want to find good tenants. Owning rental property is a business. Without good tenants who pay their rent and take care of the place, property owners will lose money on their investment. 

There are good reasons for renters to be seen as good tenants, too. Being on good terms with the landlord can ensure they have a nice place to live for as long as they want to stay. 

Being a good tenant or a good landlord does not mean doing anything extraordinary. But there is more to the tenant-landlord relationship than just paying the rent on time or providing four walls and a roof over tenants’ heads. The keys are communication, cooperation, and common sense—for both tenants and landlords.

How to Be a Good Tenant

Pay the rent in full and on time. Do not damage the property. Follow the rules of the lease. No one will argue that these are signs of a good tenant, but there are some simple things renters can do to move into the category of not just good, but great, tenants. 


Why does this matter? Because most people prefer to live in a safe place where they are treated with respect and can go about their day-to-day business without drama and conflict. And a tenant who proves themselves to be reliable, responsible, and respectful will almost always receive similar treatment from their landlord.

Communicate Like a Grownup

So many problems can be resolved or avoided in the first place with good communication. Good tenants keep their landlords posted on important information that could impact the property or the lease agreement. Some examples:



  • Give the landlord a heads-up if you might be a few days late with the rent. They will be more understanding if they know when to expect it and if the delay does not become a common occurrence.
  • Inform the landlord right away of any maintenance issues, even if they seem minor. A tiny leak under the sink could turn into a flooded apartment if a pipe bursts. A loose board on a stairway could result in someone falling and getting seriously hurt. A little information shared now saves complaints down the line.
  • Let the landlord know of any life-changing events, like a job layoff or serious injury or illness. It will prepare them in case you need to ask for an extension on rent payments, or even a parking space closer to your door.
  • If a partner or roommate moves in or out, a cousin comes to stay for a few weeks, or even if you get a new pet, let the landlord know. They need to know whether an unfamiliar person (or pup) belongs there or is trespassing.
  • Landlords need to know how to reach tenants in case of an emergency. If any contact information (phone number, employer, emergency contact) changes, be sure to let the landlord know.

Know Your Lease

Lease agreement with two pens on top of it

There is a lot more to a lease than just the price and due date for the rent. It gives tenants details about how to submit maintenance requests, who is responsible for paying utilities, when and where to put out the trash, special requirements to control pests, and much more. It contains information that is not only helpful but legally binding. If a renter breaks the rules laid out in a lease agreement, they can be fined or even evicted. 


Good tenants are aware of what is in the lease. If they don’t understand something, they ask. Most importantly, they understand their responsibilities and that a lease is a legal contract. Some people even have an attorney look over the lease before signing it, just to be absolutely sure they know what is expected of them.

Don’t Bend or Break the Rules

Because the lease is a legally binding contract, good tenants do not bend or break the rules. Sneaking a kitten or puppy into an apartment that strictly forbids pets is never a good idea. The same goes for rules about smoking or subletting. Doing anything that is expressly forbidden by the lease is a sure way to upset the landlord and could potentially lead to being kicked out. And criminal activity is always grounds for eviction.



A landlord might make exceptions in some cases, especially if a tenant asks permission first. For example, if a tenant has a good reason for leaving before the lease is up, such as a job transfer or military deployment, the landlord might decide to allow them to sublet the apartment. Landlords will typically be much more accommodating if the renter has been a good tenant all along.

Advice for Landlords

It is not just up to a renter to be a good tenant. The landlord has responsibilities for the relationship to work well too. Landlords need to respect their tenants if they expect tenants to respect them and their property.

Make Sure the Lease is Clear

As long as it does not violate housing and discrimination laws, landlords can put all types of restrictions and requirements in a lease. That said, leases should be fair and not overly restrictive. 


Landlords should never assume that something is common knowledge and therefore doesn’t need to be written in the document. Likewise, they should never assume that just because a tenant signs on the dotted line that they have read or understood everything they are agreeing to. 



In addition to putting rules in writing, it is a good idea to verbally explain the expectations, ideally before the lease is signed. This gives new tenants the opportunity to ask questions and get clarification.

Treat All Tenants Fairly

Tenant holding a house key on a rainbow keychain

It is illegal to discriminate based on factors such as race, sex, or sexual orientation. Good landlords are careful about showing favoritism to anyone, even a particularly good tenant. If one tenant breaks a rule, they should have the same consequences as another tenant who breaks the same rule. As noted above, however, a good tenant might take the extra step of informing the landlord or asking permission before doing something other than what the lease requires. In certain circumstances, a landlord might make an exception that is still ethical and fair.

Be Understanding—Within Reason

A good landlord gives good tenants the benefit of the doubt. Someone who consistently pays rent on time for years will naturally be given more leeway if they come up short one month than someone who is chronically late.


Or, someone who throws the occasional loud party might get a pass if they comply right away when they’re asked to be quiet. Someone who causes disturbances every weekend and gets belligerent in the face of complaints will get much less understanding. 



Landlords need to understand that their tenants are human and may cross the line occasionally. How they respond to those missteps can determine how their tenants cooperate in the future. Asking a tenant respectfully to change their behavior will usually get better results than becoming angry, yelling, or threatening.

Tenant Screening Essential

The easiest way to ensure getting good tenants is to avoid renting to bad ones. This means doing thorough background checks on all applicants. This includes checking criminal history, employment and financial means to pay the rent, and their track record with other landlords.


Skipping tenant screening can cost money in unpaid rent or damage to the property. It can also put other tenants in danger. Good landlords do the work to weed out bad potential tenants, making room for good tenants. 

Communication Works Both Ways

Landlord communicating with their tenant over the phone

Good landlords communicate with their tenants, just as good tenants communicate with their landlords. They let renters know about things like upcoming maintenance or changes to the property. They proactively discuss lease renewals and rent increases. The more open they are with tenants the better the relationship will be.

Finding and Keeping Good Tenants

When both sides of the tenant-landlord relationship understand each other and work together, everyone wins. Landlords managing their own property will want to follow the advice above. For those who choose to hire a leasing and management company, it is important to find someone who shares the goal of being a good landlord and finding and keeping good tenants.


Select Leasing & Management understands this relationship and how to make it work.

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As a Landlord, you can’t just “trust your gut” when it comes to letting a new tenant move into a rental unit. Some type of tenant background check is necessary to ensure the person is who they say they are, can pay rent, and won’t cause trouble or property damage. While there is no guarantee that someone will be a good renter or a bad one, a thorough screening process can help improve the odds. It’s also helpful to dig a little deeper than the usual questions for things landlords frequently forget, or that might be missed in a background check. The Importance of Tenant Screening Owning rental property is a business, and profits depend on collecting rent, minimizing expenses, and maintaining the investment’s value. Simply put, finding good tenants with tenant background checks is a wise business decision. Saying “yes” to the wrong person can cause property owners a lot of problems, like: Unstable finances due to unpaid or chronically late rent Increased maintenance, repair, and cleaning if tenants mistreat the property Losing good tenants driven out by a neighbor’s disruption Safety concerns and potential premises liability due to criminal behavior Legal fees if eviction proceedings are necessary The consequences of not doing background checks are far worse than the time and money it takes to do them in the first place. Ground Rules for a Tenant Background Check The U.S. Department of Housing and Urban Development’s Fair Housing Act makes it illegal to turn down applicants for the following: Race Color National Origin Religion Sex (including gender identity and sexual orientation) Familial Status Disability Not only is it against the law to even ask about these factors, but they have nothing to do with whether someone will be a good or bad tenant . Far more important information can be learned from a credit check, a criminal background check, and an application that asks for meaningful information about the applicant’s rental history. Landlords are within their rights to ask for the following: Employment and salary history Current income Social security number Driver’s license number Past evictions Credit history and bankruptcies Arrests, convictions, and inclusion on the sex offender list References Nothing prevents a person from lying about something on this list, but the information will be included in formal screenings. Inconsistencies in what’s written on the application and what comes to light with a background check are enough to justify turning down the application.  Landlords must get written consent to do tenant background checks for both criminal history and credit scores. An applicant’s refusal to give permission is itself a red flag that the person may have something to hide. Property owners are allowed to make background checks a requirement to consider an application . Things Landlords Frequently Forget to Ask During Screening Along with the standard background information listed above, there are some other things landlords can look into that can be helpful in making a rental decision. These topics can be added to the application so the answers are in writing. As long as all applicants are asked the same questions, they are not discriminatory. 1. What are the names of all occupants? There are several reasons why knowing exactly who will be living in the rental unit is important. Ideally, all adults should be included in the lease. This way, roommates, partners, and adult children can all be screened for criminal histories and red-flag behavior. It might seem trivial, but a follow-up question asking how many vehicles will be on the premises could be relevant if parking space is limited. Some leases include occupancy limits , either due to local laws or the landlord’s preference. This is another reason to ask for the names of both full-time and part-time occupants. Perhaps a tenant is the only full-time resident but has custody of several children on weekends or for the summer. Renting to them could violate the lease or Missouri housing standards . 2. Have you ever broken a lease or been asked to move? Evictions are usually a last resort, so the standard question about past evictions may not give a landlord enough information. Asking these questions instead can be revealing. A past landlord may have given warnings and threatened to evict someone, but the tenant moved before they had to follow through. Likewise, a tenant may have stopped paying rent and left before their lease expired. Either situation is a red flag. These questions can open a discussion to see if there is a reasonable explanation. 3. What is the status of prior arrests or convictions? Everyone deserves a place to live, including those with a criminal past. Past arrests or convictions might come up for people who otherwise might be great tenants. What’s often missed in a background check is how their case was resolved or their current status. Probing into the nature and seriousness of the crime and how long ago it occurred can tell a lot. Was it a misdemeanor or a felony? Is the case resolved or has it not yet gone to trial? Can a parole officer vouch for you if they were incarcerated? Are you in rehab or otherwise working toward rehabilitation? Are you in the National Sex Offender Registry? Remember, people can be arrested for many things but are innocent until proven guilty. And even if found guilty, they may have paid their debt to society. Unless you choose to adopt a zero-tolerance policy (which is perfectly acceptable), having these conversations is helpful. Consider, too, that an applicant who is open about their past and tells you what you will learn from a background check, may be worth a second look.
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