Blog Post

Property Management for Townhouses

June 1, 2021
Property Management for Townhouses
Professional property management companies like Select Leasing & Management are a valuable asset for owners of rental properties. They maintain and manage rental units and take care of tenant needs. But properties like townhouses can benefit from property management services, too, whether they are owner-occupied or rented out to tenants. 

What is a Townhouse?

Although there are many different styles of townhouses, there are some characteristics that they typically share. They can be thought of as a cross between an apartment and a single-family home. 


What townhomes have in common with houses:

  • Each unit has its own entrance without a common lobby or entryway
  • Units can include a garage and driveway
  • Rooms may be on more than one floor
  • They may have a private yard or garden
  • It can be owner-occupied or rented out


How a townhouse is like an apartment:

  • Units share at least one wall with a neighbor
  • Two or more units are under a single roof
  • Units form a community; they often share public space and amenities
  • Someone other than the resident handles certain maintenance and repairs


Townhouses in an urban setting are often called rowhouses. Think of New York City brownstones as an example. These homes share walls and are grouped together on city blocks, but they each have their own entrance.



Suburban townhouses are a bit different, and are the type we are focusing on in this article. They are typically planned communities with uniform architecture. Units may be in groupings of two, four, or more units forming a neighborhood-type complex. Each unit has a separate owner, but because the dwellings share a roof, walkways, and lawns, there are Homeowners Associations overseeing the community as a whole.

The Role of Homeowners Associations in Townhouse Communities

Similar to a condominium complex, townhouse communities are ruled by a Homeowners Association or HOA. The HOA collects dues from the residents, which go toward paying for upkeep of the exterior of the buildings (painting, new roofs, security gates, etc.), shared spaces (landscaping, snow removal, etc.), and amenities (swimming pool, fitness center, etc.) Owners of the individual units are responsible for maintenance and repair of anything inside the townhouse. 


A group of residents are elected to serve on the board of an HOA. These individuals are responsible for making sure that all of the necessary maintenance gets done by hiring the appropriate vendors. They are also tasked with enforcing a Declaration of Covenants, Conditions, and Restrictions (CC&R). The CC&R is a legal document that lays out all of the duties of the HOA and the rules that residents must follow. How strict these rules are is up to the HOA. People might have a great deal of freedom to do what they wish with their home, or they may have specific limitations regarding things like outdoor decorations or size of pets allowed. (This article from the Los Angeles Times lists some extreme cases.) 


HOA boards often turn to professional property managers who will not only handle the maintenance function, but that can also deal with the inevitable issues that crop up in collecting dues and enforcing the CC&R.

Why HOAs Should Consider a Professional Property Manager

Many owners of rental properties prefer hiring professional property management companies to tackling landlord duties all by themselves. HOAs face similar challenges and can benefit from management services too, regardless of whether the townhouses are owner-occupied or rented out to tenants. 


In fact, a townhouse owner who leases his or her home may want to consider hiring a property management company just as the owner of a single-family house might to deal directly with the tenant, handling maintenance and repairs inside the unit. The service would be contracted and paid for by the townhouse owner. The owner of the home is still responsible for the HOA fees, even if they pass the cost on to the tenant. And if their tenant breaks the CC&R rules, the owner will be held accountable.

Volunteers vs. Dedicated Staff

Dedicated property management staff member working for a townhome HOA

Residents elected to an HOA board are volunteers. Many CC&Rs prohibit them from being paid and they still must pay their own HOA dues. Duties can be time consuming for anyone, even if they do not also have a full-time job. 



A property management company is paid to make the townhouse community’s needs its top priority. They can dedicate the time necessary to make sure things are done correctly and in a timely manner. The board still must meet periodically and make important decisions, but it is much easier for them with a property manager’s help.

Conflicts of Interest

A property management company hired by an HOA is a neutral party. This is helpful, as the resident board members, no matter how well-intentioned, might have conflicts of interest. 


For example, a resident who owns a landscaping company might try to influence the board to get the job of taking care of the mowing and planting around the townhouses. Other residents might understandably think this is unfair. But if the property management company is in charge of getting bids on the work, the job will go to whichever company meets the appropriate criteria. That may be the resident’s company or not. The point is, the decision will be fair.



Conflicts of interest may arise regarding the CC&R too. Enforcing rules might be done forcefully, mildly, or not at all, based on the biases or personality conflicts between neighbors who happen to sit on the board. A management company can apply the rules equally and fairly no matter who has violated them.

Professional Expertise

A property management company can do a lot more than just maintenance and repairs. They are well-versed in the legal rights of renters, and in the case of townhouses, HOA members. HOAs may put them in charge of collecting dues, and collecting delinquent payments. They are also able to work on budgets and produce financial reports for the HOA board.


As with our example of the resident’s landscape company, there may be members of the board who make their living as accountants or lawyers. Employing a management company instead not only eliminates any conflicts, but also provides expertise that is specific to real estate properties. 

Finding the Best Help

As part of running an HOA, the board must find reliable, affordable vendors to do maintenance for the townhouse community. Property management companies have staff of their own, as well as a wide network of subcontractors and tradesmen for nearly every need. They will find the best companies for landscaping, pool maintenance, security—whatever is necessary. They often have the ability to broker deals at lower costs than the board would be able to negotiate.



For larger jobs, such as repaving sidewalks or replacing roofs, they can handle the task of gathering bids and vetting the bidders. They can also oversee the project, ensuring it is done on time and on budget.

Responsibilities of Townhouse Property Management

Like townhouses themselves, property management for townhouses is a combination of apartment landlord duties and HOA obligations. Unlike a landlord, these companies are not on call for a leaky faucet or broken appliance (although they might provide these services and bill the resident). But they do handle every part of the townhouse community outside of the individual dwellings. 


Volunteering to serve on the board for an HOA requires making decisions about the townhouse community. One of the most important and best decisions they can make is choosing a capable property management company to take care of the details.


Contact Select Leasing & Management to discuss how we can help your townhouse HOA.


Cover photo by hillaryfox by Canva.com

Share this post

By Brett Murray February 6, 2025
Rental property damage beyond normal wear and tear can stretch a landlord’s budget and patience. Know when and how to approach tenants about recouping your costs.
January 9, 2025
The purpose of a property manager is to take a lot of weight off a landlord’s shoulders. Working with a property management company can also boost your ROI.
By Brett Murray December 5, 2024
As a Landlord, you can’t just “trust your gut” when it comes to letting a new tenant move into a rental unit. Some type of tenant background check is necessary to ensure the person is who they say they are, can pay rent, and won’t cause trouble or property damage. While there is no guarantee that someone will be a good renter or a bad one, a thorough screening process can help improve the odds. It’s also helpful to dig a little deeper than the usual questions for things landlords frequently forget, or that might be missed in a background check. The Importance of Tenant Screening Owning rental property is a business, and profits depend on collecting rent, minimizing expenses, and maintaining the investment’s value. Simply put, finding good tenants with tenant background checks is a wise business decision. Saying “yes” to the wrong person can cause property owners a lot of problems, like: Unstable finances due to unpaid or chronically late rent Increased maintenance, repair, and cleaning if tenants mistreat the property Losing good tenants driven out by a neighbor’s disruption Safety concerns and potential premises liability due to criminal behavior Legal fees if eviction proceedings are necessary The consequences of not doing background checks are far worse than the time and money it takes to do them in the first place. Ground Rules for a Tenant Background Check The U.S. Department of Housing and Urban Development’s Fair Housing Act makes it illegal to turn down applicants for the following: Race Color National Origin Religion Sex (including gender identity and sexual orientation) Familial Status Disability Not only is it against the law to even ask about these factors, but they have nothing to do with whether someone will be a good or bad tenant . Far more important information can be learned from a credit check, a criminal background check, and an application that asks for meaningful information about the applicant’s rental history. Landlords are within their rights to ask for the following: Employment and salary history Current income Social security number Driver’s license number Past evictions Credit history and bankruptcies Arrests, convictions, and inclusion on the sex offender list References Nothing prevents a person from lying about something on this list, but the information will be included in formal screenings. Inconsistencies in what’s written on the application and what comes to light with a background check are enough to justify turning down the application.  Landlords must get written consent to do tenant background checks for both criminal history and credit scores. An applicant’s refusal to give permission is itself a red flag that the person may have something to hide. Property owners are allowed to make background checks a requirement to consider an application . Things Landlords Frequently Forget to Ask During Screening Along with the standard background information listed above, there are some other things landlords can look into that can be helpful in making a rental decision. These topics can be added to the application so the answers are in writing. As long as all applicants are asked the same questions, they are not discriminatory. 1. What are the names of all occupants? There are several reasons why knowing exactly who will be living in the rental unit is important. Ideally, all adults should be included in the lease. This way, roommates, partners, and adult children can all be screened for criminal histories and red-flag behavior. It might seem trivial, but a follow-up question asking how many vehicles will be on the premises could be relevant if parking space is limited. Some leases include occupancy limits , either due to local laws or the landlord’s preference. This is another reason to ask for the names of both full-time and part-time occupants. Perhaps a tenant is the only full-time resident but has custody of several children on weekends or for the summer. Renting to them could violate the lease or Missouri housing standards . 2. Have you ever broken a lease or been asked to move? Evictions are usually a last resort, so the standard question about past evictions may not give a landlord enough information. Asking these questions instead can be revealing. A past landlord may have given warnings and threatened to evict someone, but the tenant moved before they had to follow through. Likewise, a tenant may have stopped paying rent and left before their lease expired. Either situation is a red flag. These questions can open a discussion to see if there is a reasonable explanation. 3. What is the status of prior arrests or convictions? Everyone deserves a place to live, including those with a criminal past. Past arrests or convictions might come up for people who otherwise might be great tenants. What’s often missed in a background check is how their case was resolved or their current status. Probing into the nature and seriousness of the crime and how long ago it occurred can tell a lot. Was it a misdemeanor or a felony? Is the case resolved or has it not yet gone to trial? Can a parole officer vouch for you if they were incarcerated? Are you in rehab or otherwise working toward rehabilitation? Are you in the National Sex Offender Registry? Remember, people can be arrested for many things but are innocent until proven guilty. And even if found guilty, they may have paid their debt to society. Unless you choose to adopt a zero-tolerance policy (which is perfectly acceptable), having these conversations is helpful. Consider, too, that an applicant who is open about their past and tells you what you will learn from a background check, may be worth a second look.
Show More
Share by: