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Communication is a key component of a good landlord-tenant relationship. And there are certain requests and directives that are best communicated in writing. The administrative task of letter writing is more important than some people think. Landlords first need to understand when a letter or written notice is appropriate. Then they must know how to say what is necessary, in a way that is clear, polite, and most importantly, legal.
Putting important information in writing has some obvious advantages. If a landlord relies on phone calls or even a face-to-face conversation, a tenant could misunderstand or forget what was discussed. Worse, a tenant could deny that the landlord ever mentioned the topic. A properly written letter that includes all of the pertinent facts provides clear documentation for both parties. Not only is this the considerate way for a landlord to handle subjects that may impact the tenant, but it can also become the basis for resolving disputes or even future legal action. Writing a letter can simply be a courtesy to a tenant. For example, it is helpful to send out a notice informing apartment tenants that the building’s lobby will be repainted, or that the pool will be closed for maintenance. The landlord does not have to issue letters about such things, but renters will typically appreciate getting a heads up. In other cases, written notice is required by federal, state, or local law. For instance, in both Illinois and Missouri (as well as many other states), landlords must give tenants with month-to-month leases 30 days' notice before raising the rent. And every state requires written notice of eviction proceedings.
Writing letters to tenants is part of managing rental properties. For owners who self-manage their rentals, there are websites such as letterspro.com or examples.com that offer free samples and templates for the various types of letters one might need.
Property management companies like Select Leasing & Management have administrative staff that routinely writes tenant letters. They are also well-versed in state and local laws so anything that should be in writing is done properly.
Listed here are the letters used to communicate important information to tenants:
Whether a letter is routine (welcome letters, maintenance notices) or announcing something unpleasant (rent increase, reprimand) landlords should keep in mind the following things when writing them:
In most cases, it is better to over-communicate than not say enough. By making a habit of writing letters to tenants about important information, there will be fewer chances for misunderstandings. In the unfortunate event that eviction might be necessary, tenant letters can provide a valuable record of exactly what happened and when. Like all parts of rental property management, administrative tasks like writing letters can become time-consuming. This is especially true for landlords who are spread thin with multiple properties or who are handling property management duties along with the responsibilities of a full-time job and family. For help with these and all other tenant-related services, consider contracting with
Select Leasing & Management.