Blog Post

How to Manage Your Own Rental Property... and When to Call the Professionals

April 6, 2022
image of rental house

Owning rental properties can be a great investment. But whether it is the main source of income or a side hustle that just started, taking care of the property and the tenants often feels like a full-time job, especially when you already have a full-time job outside of being a landlord. 


Taking care of a rental property yourself can mean saving a lot of money. But when it comes to balancing other things like work and family, not living nearby, or managing multiple properties, managing it all can become too much. But if you are considering a DIY approach to rental management, here is what you need to know.


One quick note: By “rental management” we mean the business of leasing apartments and houses as residences. This should not be confused with
vacation rental management, which has its own rules and procedures.

Understanding the Law

Landlords and property managers have the responsibility of providing a safe place to live for their tenants. This means understanding tenant-landlord laws. Knowing and practicing the laws around managing a property includes keeping it a safe place to live and ensuring that tenants are treated fairly and not discriminated against. Not only is this the right thing to do, but it will also keep you out of legal trouble.


Beyond premises liability, tenant-landlord laws, in general, vary depending on the city, county, and state so it is important to be familiarized with, and read up on, all the laws and regulations related to this type of business.


Create a Lease Agreement

Creating a lease agreement is a way to set the rules and expectations between the tenant and landlord. The first step is making sure the lease complies with all applicable laws. 


Finalizing lease agreements starts with customizing the lease. This step requires a lot of thought because if something is not in the lease, it could end up creating problems. Do you want to ban smoking? Allow pets? These are things to think about when it comes to creating a customized lease agreement. 


After finalizing the lease agreement, you will want to run it by a legal professional to make sure everything looks good in regard to the applicable laws. Once it is ready to go, it can be reviewed with the tenant and signed and dated by both you and the tenant. Lastly, provide a copy for the tenant and always keep a copy for yourself.

Figure Out What To Charge

image of rental house

Deciding what to charge for rent is a crucial piece of owning and managing a rental property. Rent pays for the upkeep of the place, as well as your paycheck. Making rent too low means missing out on profits while setting prices too high can mean an empty property. 


The best way to figure out what to charge is by comparing the property to others in the area. Getting a feel for what the area and your property have to offer can help in coming up with a price that is in line with the current rental market. 


It is also worth considering what things could make the property more desirable, so you can ask more for rent. Then you can decide if they are worth the investment. For example, adding in-unit laundry or an assigned parking spot can be a hot commodity in some areas.


Marketing

Once the price is set, marketing can be a game-changer for how fast an apartment gets filled. Start with taking good pictures with natural light that show the place well. Make sure to include photos of every room and everything the property has to offer. 


Share the photos and a detailed property listing on different sites like Zillow, Craigslist, Facebook, or with a local realtor. Focusing on the features and upgrades of the place will have potential tenants interested right away. In order to decide where to make your posts, do some research and figure out where your target market is looking. 


Including any specific policies when advertising saves time by weeding out certain candidates. For example, stating the pet policy, income requirements, and whether the rent price includes things like utilities and wifi, is all helpful.


It is important to remember that managing the property yourself means being available for showings. Fitting in tours for potential tenants around work and home schedules can be challenging. And the further away you live, the more time-consuming it will be.

Finding and Keeping the Right Tenants

Determining if a renter will be a reliable tenant can be one of the most important parts of the job. Good tenants take care of things, pay their rent on time, and hopefully stick around for a long time. 


Landlords may have to screen several tenants for any given property, as some renters live with roommates. These applications should provide personal information like name, phone number, and email address, additional occupants and pets, current and previous residences, employment and income, and prior evictions or bankruptcies. While going through rental applications, always comply with all applicable fair housing laws throughout the process of running credit and background checks on potential tenants.


It is crucial to run a background and credit check to verify that all information that candidates provide is correct. Bad tenants might not pay rent on time, wreck the place, or get involved in criminal activity. All of these people can (hopefully) be weeded out in the screening process.

renters looking at a house

Maintenance

Paying to live in an apartment means having someone to take care of things. Keeping your tenants happy with a rental that is well kept will make your life a whole lot easier. And general upkeep is just as critical as fixing things when they need fixing. 


General maintenance includes things like general property walkthroughs, keeping the gutters clean, doing pest control, servicing HVAC units, and making sure that landlord insurance is up-to-date. Some other landlord duties include landscaping, cleaning common areas like lobbies and hallways.


In addition to these routine duties, landlords also must field calls 24/7 for things like plumbing issues, no heat, or blown fuses. Larger projects like repairing storm damage, fixing burst pipes, and replacing broken appliances are often urgent and costly.


There are ways to
keep property maintenance costs down but it is important to keep the property in good shape, and that costs money. Creating a budget for day-to-day maintenance as well as other larger, unexpected costs and major upgrades is an important part of preparing for tenants. 


Setting aside a portion of rent revenue to budget for maintenance upkeep is a way to stay ahead of these things. Consider setting aside around 50% of rental income for repairs, taxes, insurance, and general maintenance.


When to Hire a Property Manager

It is no secret that being a landlord is a lot of work. From advertising to running background checks to doing maintenance, there are many different roles that a landlord has to cover. 


When things become too overwhelming, it is time to get some help. Yes,
it will cost you something, but there are countless benefits. Property management companies have the skills and resources that often allow them to do the job more efficiently than a single owner. Plus, hiring a property manager means no more late-night calls, no more chasing down late rent payments, and any other unpleasant chores. 


Property management companies either have their own staff, or a network of plumbers, electricians, and other contractors for just about anything. A property manager will even take care of evictions if necessary. Often, hiring a property manager allows an owner to work on growing the business because they do not have to focus on all of the details every day.


At
Select Leasing & Management, protecting your investment is our top priority. If you are looking for help with your property, contact us.

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As a Landlord, you can’t just “trust your gut” when it comes to letting a new tenant move into a rental unit. Some type of tenant background check is necessary to ensure the person is who they say they are, can pay rent, and won’t cause trouble or property damage. While there is no guarantee that someone will be a good renter or a bad one, a thorough screening process can help improve the odds. It’s also helpful to dig a little deeper than the usual questions for things landlords frequently forget, or that might be missed in a background check. The Importance of Tenant Screening Owning rental property is a business, and profits depend on collecting rent, minimizing expenses, and maintaining the investment’s value. Simply put, finding good tenants with tenant background checks is a wise business decision. Saying “yes” to the wrong person can cause property owners a lot of problems, like: Unstable finances due to unpaid or chronically late rent Increased maintenance, repair, and cleaning if tenants mistreat the property Losing good tenants driven out by a neighbor’s disruption Safety concerns and potential premises liability due to criminal behavior Legal fees if eviction proceedings are necessary The consequences of not doing background checks are far worse than the time and money it takes to do them in the first place. Ground Rules for a Tenant Background Check The U.S. Department of Housing and Urban Development’s Fair Housing Act makes it illegal to turn down applicants for the following: Race Color National Origin Religion Sex (including gender identity and sexual orientation) Familial Status Disability Not only is it against the law to even ask about these factors, but they have nothing to do with whether someone will be a good or bad tenant . Far more important information can be learned from a credit check, a criminal background check, and an application that asks for meaningful information about the applicant’s rental history. Landlords are within their rights to ask for the following: Employment and salary history Current income Social security number Driver’s license number Past evictions Credit history and bankruptcies Arrests, convictions, and inclusion on the sex offender list References Nothing prevents a person from lying about something on this list, but the information will be included in formal screenings. Inconsistencies in what’s written on the application and what comes to light with a background check are enough to justify turning down the application.  Landlords must get written consent to do tenant background checks for both criminal history and credit scores. An applicant’s refusal to give permission is itself a red flag that the person may have something to hide. Property owners are allowed to make background checks a requirement to consider an application . Things Landlords Frequently Forget to Ask During Screening Along with the standard background information listed above, there are some other things landlords can look into that can be helpful in making a rental decision. These topics can be added to the application so the answers are in writing. As long as all applicants are asked the same questions, they are not discriminatory. 1. What are the names of all occupants? There are several reasons why knowing exactly who will be living in the rental unit is important. Ideally, all adults should be included in the lease. This way, roommates, partners, and adult children can all be screened for criminal histories and red-flag behavior. It might seem trivial, but a follow-up question asking how many vehicles will be on the premises could be relevant if parking space is limited. Some leases include occupancy limits , either due to local laws or the landlord’s preference. This is another reason to ask for the names of both full-time and part-time occupants. Perhaps a tenant is the only full-time resident but has custody of several children on weekends or for the summer. Renting to them could violate the lease or Missouri housing standards . 2. Have you ever broken a lease or been asked to move? Evictions are usually a last resort, so the standard question about past evictions may not give a landlord enough information. Asking these questions instead can be revealing. A past landlord may have given warnings and threatened to evict someone, but the tenant moved before they had to follow through. Likewise, a tenant may have stopped paying rent and left before their lease expired. Either situation is a red flag. These questions can open a discussion to see if there is a reasonable explanation. 3. What is the status of prior arrests or convictions? Everyone deserves a place to live, including those with a criminal past. Past arrests or convictions might come up for people who otherwise might be great tenants. What’s often missed in a background check is how their case was resolved or their current status. Probing into the nature and seriousness of the crime and how long ago it occurred can tell a lot. Was it a misdemeanor or a felony? Is the case resolved or has it not yet gone to trial? Can a parole officer vouch for you if they were incarcerated? Are you in rehab or otherwise working toward rehabilitation? Are you in the National Sex Offender Registry? Remember, people can be arrested for many things but are innocent until proven guilty. And even if found guilty, they may have paid their debt to society. Unless you choose to adopt a zero-tolerance policy (which is perfectly acceptable), having these conversations is helpful. Consider, too, that an applicant who is open about their past and tells you what you will learn from a background check, may be worth a second look.
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