Blog Post

Why Skipping a Tenant Screening is a Costly Mistake

Ernesto Gutierrez • September 19, 2019

What You Can and Can’t Screen For

Landlords can not deny housing to people based on race, color, national origin, religion, sex, familial status or disability. The U.S. Department of Housing and Urban Development’s Fair Housing Act makes these forms of discrimination illegal. Some states have added protections based on marital status, gender identity, and sexual orientation.
That said, in most states it is fully within a landlord’s rights to set their own requirements for tenants, provided they do not include the groups protected by the Fair Housing Act, and that the same requirements apply to all candidates. Some common reasons for rejection are criminal convictions, prior evictions, bad references from employers or past landlords, poor credit history, or insufficient income to pay the rent. Property owners can also specify that renters be nonsmokers and do not own pets.

Valid Concerns for Landlords

Every new lease has a certain level of uncertainty. Someone who seems conscientious and responsible might be a horrible tenant. Meanwhile, someone who comes across sketchy might be a model renter. Effective tenant screening offers valuable insight into prospective tenants so a landlord doesn’t need to make judgment calls based solely on intuition.
The questions about prospective tenants that are most important to landlords are:

  • Are they who they claim to be and honest on their application?
  • Do they have an employment and credit history that illustrates an ability to pay the rent?
  • Have they ever been evicted?
  • Do they have a criminal history?

Dangers of Not Screening Tenants

Failure to thoroughly screen tenants can expose your property and other tenants to risks. Here are some of the potential consequences of accepting problem tenants:

Rent and Eviction Costs

A renter who has some temporary financial trouble and pays late once or twice might be acceptable as a tenant. Someone who is chronically late or seriously in arrears is another story. Failure to pay rent on time is a frustrating and costly situation for property owners. And if it comes to the point of needing to start eviction proceedings, it gets even more expensive.
A good tenant screening needs to include credit data and employment information to ensure that the renter is able to afford the unit.

Repairs and Maintenance

Maintaining a rental property and making occasional repairs goes with being a landlord. Some tenants, however, make this more work than others, costing property owners a lot of money. It is difficult to gauge how well a new tenant will take care of the rental.
Observing if the candidate is neat in appearance during an interview might offer some clues. Even the condition of their car might help. But first impressions can be deceiving. Gathering and checking references from former landlords during screening can give a much more accurate picture into what they will be like as tenants. Did they keep the apartment clean? Did their children or pets cause damage? Were they rough on the appliances and fixtures? References are a valuable resource.

Safety Risks

Renting to criminals or sex offenders could pose a personal threat to a landlord’s other tenants. That is not to say that people with prior troubles with the law are automatically bad tenants. The important thing is to know the facts before handing over the keys.
If you learn of criminal activity from a background check, find out more about the circumstances so you can judge the risk level of renting to the individual. For example, a 40-year-old man with a family and a steady job who was in trouble for a fight at age 20 might be a low risk for trouble. Someone recently released from prison for multiple violent offenses is worthy of more caution.

Legal Liability

Let’s say a landlord doesn’t do a background check and unknowingly rents to a criminal. If that person then commits a crime against other tenants on the property, the landlord could be sued for negligence. Ignorance of a tenant’s past is not a reasonable defense. Property owners owe their tenants a reasonable expectation of personal safety. A thorough background check can save you from future legal headaches.

What Does a Tenant Screening Show

Landlords can interview prospective renters and ask them these and other questions, but there’s no guarantee that they’ll tell the truth. Having a standard tenant screening process is a better option. Tenant screening gives a landlord verifiable data to help them make their decision. And if they must deny an application, screening records can be valuable proof that the decision was not discriminatory, but was instead due to another documented reason.
Here are the things that a good tenant screening will do:

Financial Responsibility

Tenant screening verifies income and employment. It will also examine an applicant’s credit background. This typically includes the credit score, any bankruptcies or foreclosures, existing loan amounts and whether any collection proceedings are taking place. A person’s credit background can measure the likelihood of making payments on time.
A full credit screening will require the applicant’s social security number. It is legal to ask for it, but it is also common for people to refuse. This could be for valid reasons such as the fear of identity theft. A landlord could settle for a copy of a credit report obtained by the individual instead. It’s up to the landlord if this along with verification of employment and prior landlord references is enough to assure them that the rent will be paid.
Most credit checks will also show any eviction proceedings, even if the tenant won the case. This is important information for the landlord to follow up on. Details of the case might help make the decision to deny or accept them as renters.

Criminal History

A criminal background check will search available databases for criminal behavior. Landlords can typically find out the type of crime, and the amount of time served if convicted. Sexual offender registries will also be checked in a thorough screening.
State and local databases will reveal felonies and misdemeanors. Federal records will include data from the DEA, FBI, Homeland Security, and ATF, among other agencies.

References

Requiring and checking personal and professional references gives landlord valuable first-hand information about the prospective tenant. They can often “fill in the gaps” not covered in an application. For example, a previous landlord might tell you that a tenant with five kids and two dogs is actually an ideal renter. Or that the seemingly quiet single guy often has loud parties that disturb the neighbors.

Honesty

Possibly the most important thing a tenant screening shows is the trustworthiness of the candidate. If they have lied on the application or were not truthful in the interview, a screening will reveal it. A landlord will be much more likely to give a renter a chance if they are upfront about their past mistakes from the start.

What Does Tenant Screening Cost?

Landlords can screen tenants themselves. It will take time to phone references and there may be fees to access the databases necessary to get thorough background information. This may work if there are only one or two units to rent, but once you have more than that, it can be a full-time job.
Another option is to use a tenant screening service. Some popular agencies are RentPrep, SmartMove, MyRental, Cozy, and TenantAlert. These and many others offer packages costing from about $19 to $30 for a basic report.
Each company includes different statistics in its basic report. Additional information such as a credit check or eviction data might cost extra. Likewise, some, but not all, verify social security numbers, bankruptcies, and sex offender registries. Before signing on with any of these agencies, it is wise to do some research to find out exactly what you’re paying for. Landlords must decide what criteria are most important, and see which company covers them.

Consider a Property Management Company

Hiring a property management partner like Select Leasing & Management can provide the best solution, especially when the number of units makes do-it-yourself screenings impossible. Not only do they screen tenants for you, but they also have the personnel for day-to-day management, upkeep, and repairs.

Tenant Screening is the Smart Thing to Do

Landlords have the right—and the responsibility—to protect their property and other tenants. Denying an applicant based on past issues is not discrimination. If an individual’s past behavior points to potential problems, their application can be legally rejected. Thorough tenant screening is the best way for a property owner to get the information necessary to find the best possible tenants.

Share this post

By Brett Murray February 6, 2025
Rental property damage beyond normal wear and tear can stretch a landlord’s budget and patience. Know when and how to approach tenants about recouping your costs.
January 9, 2025
The purpose of a property manager is to take a lot of weight off a landlord’s shoulders. Working with a property management company can also boost your ROI.
By Brett Murray December 5, 2024
As a Landlord, you can’t just “trust your gut” when it comes to letting a new tenant move into a rental unit. Some type of tenant background check is necessary to ensure the person is who they say they are, can pay rent, and won’t cause trouble or property damage. While there is no guarantee that someone will be a good renter or a bad one, a thorough screening process can help improve the odds. It’s also helpful to dig a little deeper than the usual questions for things landlords frequently forget, or that might be missed in a background check. The Importance of Tenant Screening Owning rental property is a business, and profits depend on collecting rent, minimizing expenses, and maintaining the investment’s value. Simply put, finding good tenants with tenant background checks is a wise business decision. Saying “yes” to the wrong person can cause property owners a lot of problems, like: Unstable finances due to unpaid or chronically late rent Increased maintenance, repair, and cleaning if tenants mistreat the property Losing good tenants driven out by a neighbor’s disruption Safety concerns and potential premises liability due to criminal behavior Legal fees if eviction proceedings are necessary The consequences of not doing background checks are far worse than the time and money it takes to do them in the first place. Ground Rules for a Tenant Background Check The U.S. Department of Housing and Urban Development’s Fair Housing Act makes it illegal to turn down applicants for the following: Race Color National Origin Religion Sex (including gender identity and sexual orientation) Familial Status Disability Not only is it against the law to even ask about these factors, but they have nothing to do with whether someone will be a good or bad tenant . Far more important information can be learned from a credit check, a criminal background check, and an application that asks for meaningful information about the applicant’s rental history. Landlords are within their rights to ask for the following: Employment and salary history Current income Social security number Driver’s license number Past evictions Credit history and bankruptcies Arrests, convictions, and inclusion on the sex offender list References Nothing prevents a person from lying about something on this list, but the information will be included in formal screenings. Inconsistencies in what’s written on the application and what comes to light with a background check are enough to justify turning down the application.  Landlords must get written consent to do tenant background checks for both criminal history and credit scores. An applicant’s refusal to give permission is itself a red flag that the person may have something to hide. Property owners are allowed to make background checks a requirement to consider an application . Things Landlords Frequently Forget to Ask During Screening Along with the standard background information listed above, there are some other things landlords can look into that can be helpful in making a rental decision. These topics can be added to the application so the answers are in writing. As long as all applicants are asked the same questions, they are not discriminatory. 1. What are the names of all occupants? There are several reasons why knowing exactly who will be living in the rental unit is important. Ideally, all adults should be included in the lease. This way, roommates, partners, and adult children can all be screened for criminal histories and red-flag behavior. It might seem trivial, but a follow-up question asking how many vehicles will be on the premises could be relevant if parking space is limited. Some leases include occupancy limits , either due to local laws or the landlord’s preference. This is another reason to ask for the names of both full-time and part-time occupants. Perhaps a tenant is the only full-time resident but has custody of several children on weekends or for the summer. Renting to them could violate the lease or Missouri housing standards . 2. Have you ever broken a lease or been asked to move? Evictions are usually a last resort, so the standard question about past evictions may not give a landlord enough information. Asking these questions instead can be revealing. A past landlord may have given warnings and threatened to evict someone, but the tenant moved before they had to follow through. Likewise, a tenant may have stopped paying rent and left before their lease expired. Either situation is a red flag. These questions can open a discussion to see if there is a reasonable explanation. 3. What is the status of prior arrests or convictions? Everyone deserves a place to live, including those with a criminal past. Past arrests or convictions might come up for people who otherwise might be great tenants. What’s often missed in a background check is how their case was resolved or their current status. Probing into the nature and seriousness of the crime and how long ago it occurred can tell a lot. Was it a misdemeanor or a felony? Is the case resolved or has it not yet gone to trial? Can a parole officer vouch for you if they were incarcerated? Are you in rehab or otherwise working toward rehabilitation? Are you in the National Sex Offender Registry? Remember, people can be arrested for many things but are innocent until proven guilty. And even if found guilty, they may have paid their debt to society. Unless you choose to adopt a zero-tolerance policy (which is perfectly acceptable), having these conversations is helpful. Consider, too, that an applicant who is open about their past and tells you what you will learn from a background check, may be worth a second look.
Show More
Share by: